We have been discussing recruitment at an elevated level since 2020. As new generations enter the workforce, companies and leaders must embrace new ways of recruiting and onboarding talent. A common reaction to new ways of working is...

One of the most interesting things about the 12 different buyer types is that most people don’t even know what they are.

If you don’t know – THAT’S OKAY! You’re not wrong, you’re just missing out on a big opportunity for sales with both services and retail sales.

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Salon owners ask me, all the time, how do I get my team to SHOW UP for staff meetings?

How do I get them to engage?

Staff meetings have many benefits including boosting your salon culture, getting everyone on the same page as well as an opportunity to have everyone in the same room...

Lynn Chisholm has dedicated the past thirty years to the commercial real estate industry. She is an authority in lease negotiation, with experience ranging from national, regional, and small, independent clients....

The majority of salon owners come into the industry as stylist - stylists who are passionate about serving guests and making people feel beautiful and confident....

I have been talking about the "digital quantum leap" for almost 3...

So, what is Summit Salon Business Center doing to elevate our industry? When people talk about innovation it’s always about the latest and greatest. Most people think that innovation is doing things differently, “new technology” or a new product that will change the industry. But innovation at...

Since March 2020, I’ve made the observation that in the face of the pandemic and the ensuing shut down, salon owners exercised a completely different set of “muscles” with regard to their businesses. Whether it was the shock, the suddenness, the unknown nature and potential duration of the...