Introducing READY, SET, FRONT DESK virtual front desk training! Are you ready to bring on a new Front Desk team member or train service providers to effectively help at the front desk? OR, do you know that you need a better training process, but you just don’t know where to start?
Join one of our top SUMMIT CERTIFIED FRONT DESK TRAINERS on an engaging six-week learning experience that includes classroom exercises and an engaging private Facebook group!CLICK TO VIEW UPCOMING DATES FOR READY, SET, FRONT DESK
- SESSION ONE–GET READY: Luxury Language, Nonverbal Communication, Mission of the Front Desk, Additional Services, 4-Step Phone Script
- SESSION TWO–GET SET: Intelligent Verbiage, 4-Step Check-In, 4-Step Check-Out, 4 Step Salon Tour
- BONUS: Now includes COVID-19 specific scripts and tips!