Understand, Implement and Master Every Aspect of Your Business .
How do you help your team achieve their full potential?
With so many moving parts and so many hands in the operation of your businesses, you need proven systems and strategies that are easy to onboard and that produce real results for your company.
At Summit - we have developed best practices and intelligent verbiage for every member of your team, wherever they are on their career path. All of our dedicated specialty trainers are true experts in their field, and most of them still walk the walk in their own companies every day. Let us lift up your team by providing them with the custom training they need to reach their full potential - because they deserve it.
When things change inside you, things change around you.
Let's Better Our Best Together
Our specialty trainers will guide you and your team to the top of your game.
Expand your leadership bench with Enneagram Training and custom development plans.
Empower and elevate your new talent and Associate Educators
Easily onboard new guest service experts and turn your front desk into a profit center.
Instagram - TikTok - brand voice - SEO + Google Business Profile - coaching
Live your best "Suite Life" or expand your brand into team-based salon ownership.
OUR CORE VALUES
We believe in accepting accountability for our actions, responsibilities and goals.
Our ever-changing industry mandates that we embrace new ways of thinking and new ways of doing.
We encourage others to focus their time and energy on what brings them joy.
Our leadership is powerful only in how it inspires and motivates someone else.
As entrepreneurs, we lead people every day - in what we do, and in what we DON’T do. How can we be an example of balance for our teams, when we are out of balance ourselves?
The Summit Leadership Division offers a variety of programs to help you (and your team) be the best version of yourselves. Isn’t it time your self-awareness, empathy and belief systems match your salon company’s success?
INTRO TO ENNEAGRAM
Our 3-hour virtual workshop to explore all 9 Enneagram types is combined with a personalized assessment, individual debrief and custom leadership development plan to guide you on your journey.
ENNEAGRAM FOR TEAMS
One- or two-day on-site options to explore what makes your team unique and awesome. Includes an in-depth overview of all 9 types explaining “why” we do the things we do. Add a second day of in-depth work with your executive or leadership team (max 12 people).
COACHING & MENTORING SUCCESS
Full day workshop to focus on growing the coaching and mentoring skills of your leadership team. Includes effective PDM questions, addressing obstacles and implementing a systematic approach to PDM follow up.
“As a leader, the Enneagram experience has provided me with a learning outlet in which I can be a student and understand that in order to have greater personal and professional growth... I need to learn how to be comfortable with being uncomfortable and vulnerable. ”
- Victoria Perry, Owner
- Soto Signature Salon & Spa
Associate Program Training
Building a dedicated, talented and excited team is every owners dream; yet recruiting, and retaining service providers in the "new normal" is not as easy as as it used to be. The best and brightest are looking for a top notch on-boarding and education program. Why not give them a "masters degree" in how to deliver an exceptional guest experience while launching their career faster, better and STRONGER!
1-ON-1 VIRTUAL TRAINING
- Consistent coaching when it's best for you. Learn direct from the associate trainers themselves, with tailored topics and goals that meet you where you are at. With this level of support, you will grow further and faster than you ever imagined possible!
During this powerful training day, an Associate Program expert will come to your company and film best practice and service standard videos for you and your team. These videos are perfect for your Google Classroom or online video learning library.
Check out our upcoming ASSOCIATE PROGRAM classes on the SummitSalon.com calendar. These classes are held throughout the country and virtually, and are a prerequisite for all additional associate training.
Front Desk Training
Our Front Desk Division helps salons strategically increase service sales, retail sales, and gift card sales by training the service providers and front desk professionals to work as a cohesive TEAM. With consistent scripting and a clear vision of the purpose of the front desk team, your company can experience a quantum leap in retail sales, average ticket, rebooking and gift card sales!
- This in-salon or virtual training helps you achieve the FULL revenue potential of your guest service experts. You will enhance your salon’s current customer service systems by focusing on upgrading and gaining consistency with scripts, and implementing goals, rewards, and tracking at the front desk.
- Engage your entire team! This in-salon or virtual workshop brings the entire team together for a highly motivational program that focuses on the guest’s perspective of the salon visit, and each team member’s role and responsibility to the systems “behind the scenes.”
LIVE ACTION TRAINING DAYS
- For Guest Service Experts: Spend the day 1-ON-1 with a certified front desk trainer.
- - Master the 4-step scripts.
- - Develop your unique greetings.
- - Overcome the fear of offering additional services and retail opportunities.
"Thank you Jules for all the work you put into our front desk training! We are so lucky to have increased retails at all four of our salon locations thanks to the new systems she put in place! We are incredibly thankful for Summit and the opportunities it’s given our staff for growth!”
- Sahvannah Reaume
- Maribou Salons, Folsom CA
Slay your online brand and create content that brings new guests to your business.
Social Digital Training
The beauty industry has experienced a digital quantum leap that has tremendous impact on the way companies lead, market, and brand their businesses. Owners, service providers and students alike must embrace the SOCIAL DIGITAL AGE in order to maintain their market leader position, deliver an elevated, modern guest experience, and recruit and retain talented staff.
IN-SALON CLASSES: SERVICE PROVIDERS
Slay your online brand and become the content creator you've always wanted to become. We will work with you and your team to create a custom social media training that will help everyone, no matter their level of expertise, grow sales and level up!
IN-SALON TRAINING: OWNERS/MANAGERS
- We will walk you step-by-step through your marketing and branding "to do" list and set your company up for success. We will tackle brand voice, website hacks, Google Business Profile and SEO. We can even join you and your team for a day of Social Digital PDMs.
CUSTOM VIRTUAL COACHING
- For service provider or owners/managers - we can set up a monthly touchbase, create a social digital dashboard and keep your company on the cutting edge of social digital marketing and branding strategies.
Self-Employed Stylist Training
You wanted flexibility and freedom. You wanted to be in control of your own money - but at the end of the day, owning a business is owning a business. You deserve to have the tools and training you need to plan for profit, measure your growth and save for your future.
At Summit, we are committed to supporting the independent business owner. We have the tools and resources you need to live your very best life, doing something you love, and maybe even passing it on someday.
CUSTOM VIRTUAL COACHING
Growing a business doesn’t need to be guesswork! We will show you how to confidently learn to:
- Give yourself a raise
- Understand spending + finances
- Maintain a full clientele
- Master your online presence