Learn to create the ultimate experience.
Do you dream of a spa that thrives, attracts loyal clients, and fosters a rewarding environment for your team? At Summit Salon Business Center, we understand the unique challenges faced by spa owners and managers, from both medispas and traditional day spas.
Whether you're just starting out or looking to elevate your existing business, Summit offers a comprehensive coaching program designed to help you succeed. Our approach goes beyond generic solutions, with dedicated coaches who are Licensed Spa Professionals or Spa Owners themself!
Summit isn't a one-size-fits-all solution. It's a partnership for success. Contact us today to learn how our coaching program can help you create the spa experience you've always envisioned.
Feeling burnt out?
Are you feeling burnt out by the relentless pace of a franchise spa? At Summit, we understand the challenges you face. Our coaching program is designed to help you create a fulfilling and sustainable career path within your spa. We'll work with you to develop strategies for increasing client satisfaction, boosting revenue, and creating a positive work environment. Let us help you rediscover your passion for the spa industry and achieve the success you deserve.
Our coaches can tailor the Summit systems to your specific needs, focusing on four key pillars:
Profitability and Growth: We'll guide you in running a profitable clinic, provide budget guidelines, and equip you with sales planning tools.
Team Development: Invest in your staff with career path development programs and training for all providers.
Operational Efficiency: Master inventory management, create effective promotions, and receive support for your front desk team.
Client Experience: Our PDM Coaching and workshops (like "Elevating the Spa Guest Experience") will help you create a full-circle prescriptive approach, turning every touchpoint into an opportunity to retain happy customers.
Here's what sets Summit apart:
We cater to all spa types
From medispas with unique regulations to traditional day spas offering waxing, lash extensions, massages, and nail services, we have the expertise to support your specific business model.
Customized solutions
Forget cookie-cutter approaches. Our coaches will work with you to design a program that addresses your biggest pain points, including staff burnout from high-pressure environments.
Legal compliance focus
While we offer invaluable insights on operations and client care, we understand the importance of state-specific regulations. We will always recommend that you contact your medical legal team to ensure your practices comply with local laws.
Meet Our Spa + MedSpa Division Coaches
#teamsummit is made up of a dynamic and diverse group of individuals who share a set of core values and a passion for growing others through servant leadership. We believe that everyone in our industry has the ability to achieve success and prosperity.
We are salon, school, spa and barbershop owners. We are service providers and guest service experts. We are accountants, web developers, educators and coaches - but more importantly, we are deeply committed to helping you realize your vision and your goals.
![Victoria Headshot[2] copy.png](https://static.spacecrafted.com/f864c48cae8c4b78b693085f63b93cee/i/acf5787267154cffa864bd38bd525c5a/1/4SoifmQpDrHbZJ6Vvej6U/Victoria%20Headshot%5B2%5D%20copy.png)
Learn More
Dive deeper into our blog, #BetterYourBest. Our blog features insightful articles and practical tips to help you and your team thrive. Discover how to enhance client relationships, boost team morale, and create a more fulfilling salon experience. Start exploring now!
Is Your Team Afraid to Sound "Salesy"?
HAVE YOU EVER… known what a client needs to be using at home to get the results she is looking for, but you’ve stayed quiet? Have you ever noticed that there was time to add foils or a shine gloss to a haircut guests appointment, but you didn’t speak up?
Have you ever known that a salon guest has the opportunity to get a manicure during her processing time – but you’ve said nothing?
It’s okay… we completely understand, you have “sales” baggage!
Look, we have all experienced the awkward disaster of a high pressure sales pitch. Whether it was when we were searching for a new car, trying to install “basic” internet service or even just ordering dinner. And now that we’ve had those experiences, we are TERRIFIED that we will ever make someone else feel like that.
Your fear of accidentally making someone feel pressured and coming off “salesy” keeps you and your incredible recommendations quiet.
The good news is that we’re here...
more
Custom Promotions & Buyer Types
Strong promotions are CUSTOM promotions. Promotions that someone sees and thinks – that’s EXACTLY what I want and need.
At SSBC we train our retail Rockstars to understand 12 different buyer types. Have you ever stopped to think about what “BUYERS” are most common in your salon company?
The majority of the promotions are often focused on the SPECIALS buyer who likes to take advantage of promotions when they receive a discount or special offer – but there are 11 other types that you can be missing out on!
What does this look like?
For example, many companies have a majority of CONVENIENCE buyers. This means that they are money rich/ time poor. They like when things make their life easier and save them an extra step. To cater to this buyer type we can create a special promotion just for them
Convenience Buyer Promotion + Script
GRAB & GO GIFT CARDS
- Pre-loaded gift cards at different amounts
- Includes a mini or premium sample
- The card is already gift wrapped and ready to go
The Convenience Buyer...
moreNot Just For Salons
Check out these workshops!
Brand Impact: Empowering Your Social Media
Slay your online brand! Energize your style and overcome common obstacles. Learn how to build your brand and your book at the same time. Connect with your “why” and develop a compelling message. Pre-plan and manage your day to maximize your results. Discover photoshoots that produce real authenticity and real results for your career.
Ready, Set, Front Desk
Join our comprehensive program designed to elevate your coaching and mentoring skills, tailored specifically for Front Desk Teams. Gain insights into one-on-one sessions, recruitment, and dynamic training techniques. Understand the dual mission of customer service and sales, and master launching efficient sales team meetings. Join us for a transformative journey to boost your coaching abilities and succeed at the front desk!
Recruit, Train, Retain
This program is specifically designed to find your right next hire and provides guidance on how to train, coach, mentor and most importantly retain them.
Together we will walk through the latest best practices and strategies with proven results to find new associates and hires, while enhancing the productivity of your high-level service providers.
