Disruption is synonymous with innovation. Disruptors bring new ideas to the forefront that are typically linked with technology to support innovative ways of working or performing. In today’s world, it’s never been easier to cause disruption. The question we must ask ourselves is, why disrupt?...

I’ve been wanting to start this conversation for a few months now, but I wasn’t quite sure how to approach it – mostly because it has all been changing almost weekly. In the ever-evolving landscape of technology,...

I think we can all agree that we're living in the digital age, where first impressions often kick off with a simple click. And for hair...

We have been discussing recruitment at an elevated level since 2020. As new generations enter the workforce, companies and leaders must embrace new ways of recruiting and onboarding talent. A common reaction to new ways of working is...

One of the most interesting things about the 12 different buyer types is that most people don’t even know what they are.

If you don’t know – THAT’S OKAY! You’re not wrong, you’re just missing out on a big opportunity for sales with both services and retail sales.

...

Salon owners ask me, all the time, how do I get my team to SHOW UP for staff meetings?

How do I get them to engage?

Staff meetings have many benefits including boosting your salon culture, getting everyone on the same page as well as an opportunity to have everyone in the same room...

Lynn Chisholm has dedicated the past thirty years to the commercial real estate industry. She is an authority in lease negotiation, with experience ranging from national, regional, and small, independent clients....

The majority of salon owners come into the industry as stylist - stylists who are passionate about serving guests and making people feel beautiful and confident....

I have been talking about the "digital quantum leap" for almost 3...

So, what is Summit Salon Business Center doing to elevate our industry? When people talk about innovation it’s always about the latest and greatest. Most people think that innovation is doing things differently, “new technology” or a new product that will change the industry. But innovation at...

Since March 2020, I’ve made the observation that in the face of the pandemic and the ensuing shut down, salon owners exercised a completely different set of “muscles” with regard to their businesses. Whether it was the shock, the suddenness, the unknown nature and potential duration of the...

The science of happiness is the most popular class in Yale's 300+ year history. Dr. Laurie Santos created the course and beautifully points out that "if you are in a better mood, you will find a better solution." Santos maintains that happiness can be a key to your health and positive...

We all know that it’s IMPOSSIBLE at the front desk to keep everyone we love. We cannot afford to pay them millions of dollars for all of the hard work that we ask out of them. So how are you supposed to increase loyalty and motivate your front desk team to do a great job for your...

You don’t have to run your salon company alone.

Would you rather feel isolated OR have a partner with you, a community to share with, and a pathway that can help you grow to the next level?

As salon owners, we opened our companies with the mission to do it better, bigger, faster than...

Studies suggest that our mental health is linked to successful work/life balance, but many believe that this delicate weight of scales is an unachievable dream. As the owner of nineteen salons, and two medi-spas, Peter Mahoney understands the multiple stresses and pressures that owning a...